Why Communication Matters

Effective communication is one of the most critical components of a safe and productive worksite. Miscommunication or lack of clear instructions can lead to accidents, delays, and misunderstandings among team members.

Common Communication Challenges

• Language barriers or unclear terminology.
• Failure to confirm instructions or safety steps.
• Inadequate radio or device usage protocols.
• Overlooking non-verbal cues and hand signals.

Best Practices on Site

• Use radios or hand signals consistently and correctly.
• Encourage team members to repeat instructions back.
• Provide clear signage and written notices when possible.
• Schedule daily briefings to review job steps and concerns.
• Promote open dialogue and the reporting of unclear directions.

Leadership Responsibilities

• Supervisors must ensure everyone understands their roles.
• Provide feedback in a respectful and supportive manner.
• Train new workers on communication standards and safety signals.
• Model strong communication habits every day.